Terms & Conditions

Last updated: July 7, 2026

These Terms & Conditions govern your use of the website, services, forms, communications, and SMS messaging program provided by PLUMBING PROS LLC (“Plumbing Pros,” “we,” “us,” or “our”).

By accessing or using our website, submitting a form, requesting plumbing services, scheduling an appointment, communicating with us, or opting in to receive SMS/text messages from us, you agree to these Terms & Conditions.

If you do not agree with these Terms & Conditions, you should not use our website or services.

Age Restriction

You represent that you are over the age of 18. Plumbing Pros does not permit those under 18 to use the website, request services, schedule appointments, submit forms, or opt in to receive SMS messages.

By using our website or submitting your information, you confirm that you are at least 18 years old.

Privacy Policy

Your access to and use of our website and services is also conditioned on your acceptance of and compliance with our Privacy Policy.

Please read our Privacy Policy before using our website or submitting your information:

https://plumbingprospa.com/privacy-policy/

Our Privacy Policy explains how we collect, use, store, and protect your information, including SMS opt-in information and SMS consent.

Use of Our Website

You agree to use our website only for lawful purposes.

You may not use our website in a way that could damage, disable, overload, interfere with, or impair the website, our systems, or another person’s use of the website.

The information on our website is provided for general informational purposes related to plumbing services. We make reasonable efforts to keep information accurate and up to date, but we do not guarantee that all information is complete, current, or free from errors.

Requesting Services and Estimates

By requesting plumbing services or an estimate through our website, forms, phone, text, chat, or any other communication method, you agree to provide accurate and complete information.

Information requested may include your name, email address, phone number, service address, appointment preferences, and details about the plumbing service requested.

Submitting a request does not guarantee service availability, appointment confirmation, pricing, or acceptance of a job. Plumbing Pros may contact you to confirm service details, scheduling, pricing, and next steps.

You represent and warrant that the information you provide is true, correct, and complete.

PLUMBING PROS LLC SMS Messaging Program

The SMS messaging program is operated by PLUMBING PROS LLC.

By opting in to receive SMS messages from Plumbing Pros, you agree to receive text messages from us at the phone number you provided.

The PLUMBING PROS LLC SMS Messaging Program is used to communicate with customers and leads about plumbing-related services.

SMS messages may include:

Appointment confirmations
Appointment reminders
Scheduling updates
Service updates
Estimate or quote follow-ups
Customer care messages
Responses to website form submissions
Responses to webchat inquiries
Opt-in confirmation messages
Opt-out confirmation messages
Promotional offers related to plumbing services, if you separately opt in to receive marketing messages

Message frequency may vary depending on your interaction with Plumbing Pros.

SMS Consent

By providing your phone number and opting in through our website form, booking form, webchat, or another approved opt-in method, you consent to receive SMS messages from PLUMBING PROS LLC.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

If marketing text messages are offered, consent to receive marketing messages will be collected separately from non-marketing service-related text messages.

Message and Data Rates

Message and data rates may apply for messages sent to you from Plumbing Pros and messages sent from you to Plumbing Pros.

For questions about your text plan or data plan, please contact your wireless provider.

Opt-Out Instructions

You can cancel the SMS service at any time by texting STOP to our phone number.

After you text STOP, we will send one final SMS message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us unless you opt in again.

Rejoining SMS Messages

If you previously opted out and would like to receive SMS messages again, you may opt in again by submitting a new form, booking request, webchat inquiry, or by otherwise providing consent to receive SMS messages from Plumbing Pros.

Help and Support

If you need help with our SMS messaging program, reply HELP to any message from Plumbing Pros.

You may also contact us directly:

Email: plumbingprospa@gmail.com
Phone: (610) 686-9490

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

SMS delivery may not be available on all carriers or in all areas. Message delivery is subject to your wireless carrier and network availability.

SMS Privacy

For privacy-related inquiries, please review our Privacy Policy:

https://plumbingprospa.com/privacy-policy/

Our Privacy Policy explains how we collect, use, and protect your information, including SMS opt-in data and SMS consent.

Estimates, Scheduling, and Cancellation

Estimates provided by Plumbing Pros are based on the information available at the time and, when applicable, the conditions observed at your property.

Actual pricing may change if the scope of work, service conditions, equipment condition, or site conditions differ from what was originally provided or assumed. We will communicate material changes before performing additional work when reasonably practicable.

We reserve the right to refuse, reschedule, or cancel a service appointment at any time, including for reasons related to safety, scheduling, service availability, parts availability, property access, suspected fraud, or unauthorized or illegal activity.

If you need to cancel or reschedule a service appointment, please contact us as soon as reasonably possible.

Pricing and Payments

Pricing for plumbing services may vary depending on the service requested, property conditions, parts required, labor, urgency, and other job-specific factors.

Plumbing Pros reserves the right to revise pricing before accepting or completing a service request. If pricing changes due to circumstances outside the original scope, you will have the right to approve or decline the additional service when applicable.

Payment terms may be provided before or after service depending on the nature of the job.

Availability, Errors, and Inaccuracies

We may update our website, service descriptions, availability, and pricing from time to time.

We cannot guarantee that all website information, service descriptions, pricing, or availability will always be accurate, complete, or current.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Promotions

Any promotions, discounts, or special offers made available through our website, email, SMS, advertising, or other communication channels may be subject to additional terms, conditions, limitations, or expiration dates.

Plumbing Pros reserves the right to modify or cancel promotions at any time.

Intellectual Property

The website and its original content, features, design, graphics, logos, text, and functionality are owned by Plumbing Pros or its licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our website content without prior written consent from Plumbing Pros.

Feedback

If you provide feedback, suggestions, reviews, or ideas to Plumbing Pros, you agree that we may use that feedback without restriction or compensation to you, including for improving our services, website, marketing, and customer experience.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Plumbing Pros.

We are not responsible for the content, privacy policies, terms, or practices of any third-party websites or services.

We recommend reviewing the terms and privacy policies of any third-party websites you visit.

Limitation of Liability

To the maximum extent permitted by applicable law, Plumbing Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, services, forms, communications, or SMS messaging program.

Nothing in these Terms & Conditions limits any rights you may have under applicable law.

Disclaimer

Our website and online information are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from defects.

Governing Law

These Terms & Conditions shall be governed by the laws of the applicable state and jurisdiction where Plumbing Pros operates, without regard to conflict of law principles.

Your use of our website and services may also be subject to local, state, and federal laws.

Dispute Resolution

If you have a concern or dispute regarding our website, services, communications, or these Terms & Conditions, you agree to first contact Plumbing Pros and attempt to resolve the issue informally.

Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

The failure of Plumbing Pros to enforce any right or provision of these Terms & Conditions shall not be considered a waiver of those rights.

Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date.

By continuing to access or use our website or services after changes are posted, you agree to be bound by the updated Terms & Conditions.

Contact Us

If you have any questions about these Terms & Conditions, you may contact us:

PLUMBING PROS LLC
1706 Washington Blvd
Easton, PA 18042